One Hot Mama’s (“One Hot Mama’s“) operates onehotmamas.com and may operate other websites. It is One Hot Mama’s policy to respect your privacy regarding any information we may collect while operating our websites.

WEBSITE VISITORS

Like most website operators, One Hot Mama’s collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. One Hot Mama’s purpose in collecting non-personally identifying information is to better understand how One Hot Mama’s visitors use its website. From time to time, One Hot Mama’s may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

One Hot Mama’s also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on onehotmamas.com blogs/sites. One Hot Mama’s only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Types of Information Collected

When you use our website, place an order, or interact with us, we may collect the following types of personal information:

  • Contact Information: Name, phone number, and email.
  • Transaction Information: Order history, payment details (processed securely), and purchase preferences.
  • Device and Usage Information: IP address, browser type, and interaction with our website.
  • SMS Communication Data: Phone numbers provided for SMS notifications.

How Information is Collected

We collect information through the following methods:

  • When you place an order or make a reservation.
  • When you fill out a form on our website.
  • Through cookies and tracking technologies when you browse our website.
  • When you sign up to receive SMS messages or promotions.

Purpose of Data Collection

The information we collect is used for:

  • Processing orders and providing services.
  • Sending SMS updates, promotions, and special offers (if consent is given).
  • Improving website functionality and customer experience.
  • Responding to customer inquiries and requests.
  • Ensuring security and preventing fraudulent activities.

Data Security Measures

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or alteration. These include encryption, secure servers, and limited access controls. However, no online transmission is 100% secure, and we encourage users to take precautions when sharing personal data.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with:

  • Payment processors for secure transactions.
  • Service providers assisting with business operations (e.g., delivery services).
  • Legal authorities if required by law.

User Rights

As a customer, you have the right to:

  • Access, update, or correct your personal data.
  • Request deletion of your data where applicable.
  • Opt out of receiving promotional communications.

To exercise these rights, please contact us at 843-682-6262.

SMS Consent & Privacy

By providing your phone number and opting in, you agree to receive SMS messages from One Hot Mama’s, including order updates and promotions.

  • Opt-Out: Reply STOP to unsubscribe.
  • Help: Reply HELP or call 843-682-6262.
  • Data Protection: Your phone number will not be shared with third parties or affiliates for SMS communications.

GATHERING OF PERSONALLY-IDENTIFYING INFORMATION

Certain visitors to One Hot Mama’s websites choose to interact with One Hot Mama’s in ways that require One Hot Mama’s to gather personally-identifying information. The amount and type of information that One Hot Mama’s gathers depends on the nature of the interaction. For example, we ask visitors who sign up at onehotmamas.com to provide a username and email address. Those who engage in transactions with One Hot Mama’s are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, One Hot Mama’s collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with One Hot Mama’s. One Hot Mama’s does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

AGGREGATED STATISTICS

One Hot Mama’s may collect statistics about the behavior of visitors to its websites. One Hot Mama’s may display this information publicly or provide it to others. However, One Hot Mama’s does not disclose personally-identifying information other than as described below.

PROTECTION OF CERTAIN PERSONALLY-IDENTIFYING INFORMATION

One Hot Mama’s discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on One Hot Mama’s behalf or to provide services available at One Hot Mama’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using One Hot Mama’s websites, you consent to the transfer of such information to them. One Hot Mama’s will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, One Hot Mama’s discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when One Hot Mama’s believes in good faith that disclosure is reasonably necessary to protect the property or rights of One Hot Mama’s, third parties or the public at large. If you are a registered user of an One Hot Mama’s website and have supplied your email address, One Hot Mama’s may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with One Hot Mama’s and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. One Hot Mama’s takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

COOKIES

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. One Hot Mama’s uses cookies to help One Hot Mama’s identify and track visitors, their usage of One Hot Mama’s website, and their website access preferences. One Hot Mama’s visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using One Hot Mama’s websites, with the drawback that certain features of One Hot Mama’s websites may not function properly without the aid of cookies.

BUSINESS TRANSFERS

If One Hot Mama’s, or substantially all of its assets, were acquired, or in the unlikely event that One Hot Mama’s goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of One Hot Mama’s may continue to use your personal information as set forth in this policy.

ADS

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by One Hot Mama’s and does not cover the use of cookies by any advertisers.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, One Hot Mama’s may change its Privacy Policy from time to time, and in One Hot Mama’s sole discretion. One Hot Mama’s encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a onehotmamas.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.